1. Introduction

UFO Transportation Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation services, website, or mobile application.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and payment information.
• Location Data: Pickup and dropoff addresses, and real-time location during trips.
• Trip Information: Ride history, duration, distance, and fare details.
• Device Information: Browser type, IP address, and device identifiers.
• Communications: Messages or requests submitted through our platform.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our transportation services.
• Process bookings and payments.
• Connect passengers with drivers.
• Send ride confirmations, updates, and receipts.
• Respond to customer service requests and support needs.
• Ensure the safety and security of our platform and users.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Drivers: To facilitate your ride (name, pickup/dropoff location).
• Dispatchers: Internal staff managing bookings and operations.
• Service Providers: Third-party companies that assist us in operating our business.
• Legal Authorities: When required by law or to protect the rights and safety of our users.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

8. Cookies

We may use cookies and similar tracking technologies to enhance your experience on our platform.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us